Absolutely — tea does not “expire” the way food does. Over time the aroma may soften slightly, but properly stored tea remains enjoyable long after the printed date.

For best results, keep your tea in a cool, dry space away from light, moisture, and airflow.

Our natural flavourings come from **real plant-based extracts**, herbs, fruits, spices, and botanicals.

We never use artificial additives, preservatives, or synthetic “tea enhancers.” Every flavour is selected to complement the purity of our Ceylon tea.

All Tsara Tea products are available — however, depending on your region, certain quantities may be stocked in different warehouses for faster shipping.

If you need a size or type that is not available in your area, contact us at Sales@tsaratea.com and we will arrange delivery directly from our estate in Sri Lanka.

All of our teas come **exclusively from our 90-year-old organic estate in Sri Lanka**.

We do not outsource, blend, or purchase from outside suppliers — ensuring true single-origin purity and full traceability from field to cup.

Our loose-leaf teas are packed in **premium resealable, multi-layer aroma-lock bags** designed to block out:

• Light
• Moisture
• Air exposure

This packaging preserves the freshness, colour, and aroma of your tea from the moment it leaves our factory.

Yes — teas made from the tea plant (Camellia sinensis) naturally contain caffeine, including:

• Black Tea
• Green Tea
• White Tea
• Oolong Tea

Herbal blends do not contain actual tea leaves, so they are typically caffeine-free.

Our teas stay fresh for:

• Loose Leaf: 24–36 months
• Tea Bags: Up to 3 years

Store in a cool, dry cabinet away from sunlight for maximum longevity.

Caffeine levels vary depending on leaf size, origin, and steeping time.

The belief that “black tea has more caffeine than green tea” is a myth.

Actual caffeine content depends more on harvest method and how long the tea is brewed.

Tsara Tea has followed the same standards since **1935**:

• Single-origin estate tea
• Sustainable organic farming
• Small-batch processing
• Independent lab testing
• Zero contamination from outside farms

No — we maintain **100% pesticide-free organic cultivation** and undergo routine testing.

Our estate is also verified under multiple sustainability standards, supporting our commitment to a net-zero, regenerative agricultural model.

Yes — all Tsara Tea products are certified **Kosher Parve**.

(Not certified for Passover.)

Our tea bags, strings, and tags are **100% compostable**, and all cartons are fully recyclable.

We are currently testing biodegradable and recyclable options for foil pouches to reach our zero-waste goal.

Yes — digital gift cards will be available soon.

For now, you may contact Sales@tsaratea.com to arrange a manual gift credit.

All teas on our website are available for shipping worldwide.

If you're searching for a custom blend or a product not listed, we can create teas upon request (minimum quantity required).

Click **Sign In → Forgot Password**, enter your email, and you will receive a reset link instantly.

Still having trouble? Email: support@tsaratea.com

If your account was created before our website update, you may need to register a new one.

Your order history can be manually restored by contacting support.

Contact us immediately — once an order is processed, it cannot be modified, but we can usually cancel it before it ships.

We’re here to help! Email support with your order number and a photo, and we will replace or refund the item.

Our apologies — contact us immediately and we’ll correct the order right away.

Yes — as long as it has not shipped yet. Email: support@tsaratea.com

Contact us immediately. After shipment, address changes may involve courier fees.

You will receive:

• Order confirmation email — immediately
• Shipping confirmation + tracking — once dispatched

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and international cards.

You’ll receive a tracking link by email the moment your order ships. Tracking data may take 24–48 hours to appear.

We stand behind every product. If you’re not delighted with your tea, contact us and we will make it right.